Shipping policy

TRAUSTON LLC — Shipping Policy

Last Updated: October 18, 2026

Shipping and Fulfillment

TRAUSTON LLC partners with independent print-on-demand production and fulfillment providers, including Printify, to manufacture and ship products directly to customers.

Most items are made to order rather than stocked in a traditional warehouse.

Production Time

Made-to-order products generally require approximately 2–7 business days for production after an order has been submitted to the production provider.

Production times vary depending on the product, production facility, seasonal demand, and order volume.

These are estimates and are not guaranteed processing or dispatch deadlines.

Production time is separate from shipping transit time.

Shipping Rates and Delivery Estimates

Available shipping methods, charges, and delivery estimates are displayed during checkout when available.

Actual delivery times depend on the selected shipping method, destination, shipping carrier, customs processing when applicable, and production schedule.

Estimated delivery dates are not guaranteed unless explicitly identified as guaranteed.

Multiple Packages

TRAUSTON may fulfill products through different production partners.

If your order contains multiple items, they may arrive in separate packages and on different dates.

Separate tracking information may be provided for individual shipments.

Shipping Confirmation and Tracking

When tracking information is available, it will be provided through your order confirmation, shipping notification, or customer account.

Please allow time for shipping carriers to process and update tracking information after dispatch.

Shipping Delays

Although we work to fulfill orders promptly, occasional delays may occur because of:

  • Production or supply interruptions
  • Carrier delays
  • Severe weather or other transportation disruptions
  • Incorrect or incomplete shipping information
  • Holidays or unusually high order volumes

If your shipment is significantly delayed or appears lost, contact us with your order number so we can investigate.

Incorrect Shipping Addresses

Customers are responsible for entering accurate shipping information during checkout.

If an address needs correction, please contact us immediately.

Address changes cannot be guaranteed after production or shipment has begun.

Additional shipping charges may apply to reshipments caused by an incorrect address, where permitted by law and disclosed to the customer.

International Orders

International shipping availability depends on the selected product, destination, and fulfillment partner.

Where international delivery is offered, customers may be responsible for applicable customs duties, import taxes, or clearance charges unless checkout expressly states otherwise.

TikTok Shop and Marketplace Orders

Orders placed through TikTok Shop or another marketplace are subject to that platform’s applicable shipping, fulfillment, tracking, and delivery requirements.

Applicable marketplace policies and mandatory customer rights take precedence where required.

Customer Support

For questions about shipping, tracking, or delivery, please contact:

TRAUSTON LLC

Email: trenten@trauston.com

Official Website: https://www.trauston.com

Shopify Store: https://t1fjsw-pa.myshopify.com

Please include your order number when requesting assistance.